Solutions › Growing and protecting
Fraud protection before the charge
Every checkout is scored from six signals before anyone pays. Risky orders are held for you to review, and your own rules block or hold buyers by email, domain, address or country.
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A score on every checkout
A VPN or proxy, a country that does not match, a throwaway email, too many tries, a big first order and a history of refunds each add to the score.
- High scores held for your review, not delivered
- A held order never costs you a fee
- Release or refund from the order
Your own rules
Block or hold checkouts by email, domain, an address or range, or country. ChargeDo’s own blocklist stops known abusers on every store.
- Each rule with a reason for whoever reads it later
- Disputes followed with their deadline, delivery paused meanwhile
- Every change in your audit log
Questions
Does a held order charge the buyer?
The payment is taken, but nothing is delivered until you release it. If you refund it instead, it never earns ChargeDo a fee.